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Terms & Conditions


 
StyleTango Website Terms of Use - For Shoppers & Visitors

 

This Terms of Service Agreement ("Agreement") is made by and agreed to between StyleTango.com, StyleTango LLC, located at 33228 W 12 Mile Rd, #227, Farmington Hills, MI 48334, USA, and you ("You"). 

 

Welcome to StyleTango.com. These terms and conditions ("Terms”) govern and apply to anyone accessing or using StyleTango.com or StyleTango Mobile Application. In this agreement we will refer to StyleTango, StyleTango.com, StyleTango Ambassador Shops / Ambassador Pages / Ambassador Boutiques / Vendors / Affiliates, StyleTango Fashion Brand Partners collectively as "StyleTango" and "We, Us, Our." As used in these Terms of Service, references to our "Affiliates" include our owners, subsidiaries, affiliated companies, officers, directors, suppliers, partners, sponsors, and advertisers, and includes (without limitation) all parties involved in creating, producing, and/or delivering this site and/or its contents. Also the use of the term "Our Site" for the purpose of this agreement shall mean any delivery method in which our platform is rendered on - example online or via a mobile app. By accessing our site, using our site, purchasing from our site - you are expressly stating that you have read, agree and will comply with all of our Terms of Use. If you do not agree - do not use our site.

 

Order Processing. StyleTango reserves the right to reject or cancel any order. By purchasing from us you agree that you are of legal age to enter into a binding agreement with us. You also are aware that you can only use your actual credit card billing address as the ship to address. We will not ship to any address other than the credit card billing address. Your order will need to be signed for at the time of delivery.

 

- StyleTango Return Policy For Customers:

We have decided to put these provisions in this section to let you know what our standard return policy that governs orders taking place on our website. All requests for item returns and refunds must be made to StyleTango by emailing us at support@styletango.com or following our online return initiation process within 7 days of receipt of goods. In addition to this, we must receive the physical package back to us within 14 days from the time in which you receive the item(s). Return address will be provided at time of the initiation of return process as the items being returned will go directly back to the fashion brand that shipped you the merchandise.

Returnable / refundable items must be approved for return with a Returns Authority (RA) number that you will receive after filling out the RETURN  NOTIFICATION FORM.

The goods are in a saleable condition, in their original packaging with all tags attached.

The goods have not been worn, damaged, altered, washed or dry cleaned.

The Item(s) are Free of Smell or Odor.

Shoes must be tried on soft surfaces. We will not accept shoes returned with sole markings or scratches. Shoes must be returned in the original box.

StyleTango & StyleTango Affiliates will not be responsible for any loss or damage of items on return shipping. We recommend using a reliable and traceable delivery method and taking note of your tracking number.

Once the item(s) have been received by us / Our Fashion Brand Partners, they will undergo review and once cleared, we can proceed with your refund. Refunds will be processed directly to your same method of payment.

The return date will be determined by the postmark on the returned package. If an item comes back to us (meaning returned to the brand that shipped the item to you) because you did not sign for the delivery to accept the package - a 15% restocking fee may be applied at our discretion based on circumstances. You will receive a refund minus restocking fee and any shipping cost that was charged or incurred in the event of a free shipping offer.

In the event that your return does not meet one or more of the above criteria - we reserve the right to refuse to grant a refund of your purchase. In the event that a chargeback is brought against us - you are only entitled to the item(s) that you wanted to return and not the full order if the order included other items that you are keeping. In the event you win the chargeback case, you are only entitled to the item(s) that were returned. In the event that you return an item without following the return instructions printed on this website or if the item you are returning does not meet our return policy, that item will be returned to you. However, it will not be returned until return shipping is paid by you the customer. We are not responsible for paying the shipping fee to return the package back to you. In this event, you will be notified that your return does not meet our standards. You will be sent an Invoice to pay for the return shipping to you. If you refuse to pay the shipping for us to return the item(s) to you or you delay this process for 30 days or if the item that we were holding for you becomes unavailable – you will still not be refunded. In that event, at our discretion, we may grant you a credit that would allow you to purchase another item from the same Ambassador Shop & Fashion Brand that you originally purchased from. However it is not guaranteed that we will grant this credit.

REFUSED SHIPMENT / UNCLAIMED SHIPMENT - If you refuse your shipment, fail to accept or claim / retrieve (in event postal service is holding it for you) your shipment from Us / Our Fashion Brand Partners, we will refund the order value less the actual freight charges and a possible restocking fee of 15% based on circumstances. This applies to all refused orders, even those that went out with free shipping. 

- End of Return Policy Section

 

Choice of Law and Jurisdiction / Attorney Fees. The construction, validity, enforcement and interpretation of this agreement and the exhibits and schedules hereto shall be governed by, and construed in accordance with, the laws of the State of Michigan, without giving effect to any choice of law or conflict of law rules or provisions (whether of the State of Michigan or any other jurisdiction) that would cause the application of the laws of any jurisdiction other than the State of Michigan.  The parties consent to such venue and jurisdiction and waive any right to a trial by jury. In the event any dispute between the parties results in litigation or other proceeding, the prevailing party shall be reimbursed by the party not prevailing for all reasonable costs and expenses, including, without limitation, reasonable attorneys' and experts' fees and costs incurred by the prevailing party in connection with such litigation or other proceeding, and any appeal thereof. Such costs, expenses and fees shall be included in and made a part of the judgment recovered by the prevailing party, if any.

 

 

Disclosure of Account Information to Third Parties. We may disclose information to third parties about your account:

as necessary to complete transactions.

in connection with the investigation of any claim you initiate.

to comply with government agency or court orders.

in accordance with your written permission.

as otherwise permitted by the terms of our privacy policy.

 

Passwords. We may at our option change the parameters for the password used to access the Online Service ("Password") without prior notice to you, and if we do so, you will be required to change your password the next time you access the Online Service. To prevent unauthorized access to your accounts and to prevent unauthorized use of the Online Service, you agree to protect and keep confidential your account number, User ID, Password, or other means of accessing your accounts via the Online Service. The loss, theft, or unauthorized use of your account, account numbers, User IDs, and Passwords could cause you to lose some or all of the money in your accounts, plus any amount that is in process or or draws on your credit card account. It could also permit unauthorized persons to gain access to your sensitive personal and account information and to use that information for fraudulent purposes, including identity theft and altering your online store, closing your account or changing your payment information. If you disclose your account numbers, and/or Passwords to any person(s) or entity, you assume all risks and losses associated with such disclosure. If you permit any other person(s) or entity, including any data aggregation service providers, to use the Online Service or to access or use your account numbers, User IDs, Passwords, or other means to access your accounts, you are responsible for any transactions and activities performed from your accounts and for any use of your personal and account information by such person(s) or entity. If you believe someone may attempt to use or has used the Online Service without your permission, or that any other unauthorized use or security breach has occurred, you agree to immediately notify us at support @ styletango.com.

 

New Features. We may, from time to time, introduce new features to the Online Service or modify or delete existing features in our sole discretion. We shall notify you of any of these changes to features if we are legally required to do so. By using any new or modified features when they become available, you agree to be bound by the rules concerning these features. You also agree to use these new features only in the way that we express they should be used.

 

Sales Tax, Customs Duties, VAT and Fees. For USA Customers – in the event that we do not charge a sales tax on your purchase, it is your responsibility to report internet purchases with us or any other online purchases to your local jurisdiction or state government entity to comply with local use tax laws. In the event that your state wants you to pay a use tax on your purchase, that is solely your responsibility. For International Customers – It is up to you to pay any tax or duty imposed by your government once the package arrives to you. It is solely your responsibility to pay any taxes, duties or fees imposed by your government. If a package is shipped to you and returned because you did not pay import taxes, duties, fees or failure to accept / sign for the package, or retrieve the package from your local carrier office if it was held there for any reason – a 15% restocking fee may be charged. Also shipping charges that were paid by you or incurred by the shipper in the event that a free shipping offer was initially extended to you will be assessed and deducted from your refund.

 

Support. Support is available online through the "Contact Us" Page from within your account. You are asked to categorize and describe your issue in detail. We will reply to you within 1 business day or less. You can also email us at support@styletango.com – be sure to include all relevant contact information as well. This ensures that all of our communication is in writing.

 

Limitation of Liability; No Warranties. EXCEPT AS SPECIFICALLY SET FORTH HEREIN OR WHERE THE LAW REQUIRES A DIFFERENT STANDARD, WE SHALL NOT BE RESPONSIBLE FOR ANY LOSS, DAMAGE OR INJURY OR FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, ARISING FROM OR RELATED TO THE SYSTEM, EQUIPMENT, BROWSER AND/OR THE INSTALLATION OR MAINTENANCE THEREOF, ACCESS TO OR USE OF THE ONLINE SERVICE, FAILURE OF ELECTRONIC OR MECHANICAL EQUIPMENT, THE INTERNET, THE SYSTEM, OR COMMUNICATION LINES, TELEPHONE OR OTHER INTERCONNECT PROBLEMS, BUGS, ERRORS, CONFIGURATION PROBLEMS OR INCOMPATIBILITY OF COMPUTER HARDWARE, SOFTWARE, THE INTERNET, OR THE SYSTEM, FAILURE OR UNAVAILABILITY OF INTERNET ACCESS, PROBLEMS WITH INTERNET SERVICE PROVIDERS, PROBLEMS OR DELAYS WITH INTERMEDIATE COMPUTER OR COMMUNICATIONS NETWORKS OR FACILITIES, PROBLEMS WITH DATA TRANSMISSION FACILITIES OR ANY OTHER PROBLEMS YOU EXPERIENCE DUE TO CAUSES BEYOND OUR CONTROL. EXCEPT AS OTHERWISE EXPRESSLY PROVIDED IN ANY APPLICABLE AGREEMENT, YOU UNDERSTAND AND AGREE THAT YOUR USE OF THE ONLINE SERVICE IS AT YOUR SOLE RISK AND THAT THE ONLINE SERVICE AND ALL INFORMATION, SOFTWARE, PRODUCTS AND OTHER CONTENT (INCLUDING THIRD PARTY INFORMATION, PRODUCTS AND CONTENT) INCLUDED IN OR ACCESSIBLE FROM THE SITES, ARE PROVIDED ON AN "AS IS" "WHERE-IS" AND "WHERE AVAILABLE" BASIS, AND ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE TO YOU. YOU ACKNOWLEDGE THAT WE MAKE NO WARRANTY THAT THE ONLINE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE UNLESS OTHERWISE STATED ON THE SITE OR IN ANY APPLICABLE AGREEMENT. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL REPRESENTATIONS, WARRANTIES AND CONDITIONS OF ANY KIND (EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT OF PROPRIETARY RIGHTS) AS TO THE ONLINE SERVICE AND ALL INFORMATION, PRODUCTS AND OTHER CONTENT (INCLUDING THIRD PARTY INFORMATION, PRODUCTS AND CONTENT) INCLUDED IN OR ACCESSIBLE FROM THE SITES. NO LICENSE TO YOU IS IMPLIED IN THESE DISCLAIMERS.

 

Binding Arbitration. YOU HEREBY AGREE THAT ANY DISPUTE, CLAIM OR CONTROVERSY ARISING NOW OR IN THE FUTURE UNDER OR RELATING IN ANY WAY TO THIS AGREEMENT, OR TO THE ONLINE SERVICE ("CLAIM"), REGARDLESS OF THE NATURE OF THE CAUSE(S) OF ACTION ASSERTED (INCLUDING CLAIMS FOR INJUNCTIVE, DECLARATORY, OR EQUITABLE RELIEF), SHALL BE RESOLVED BY BINDING ARBITRATION. CLAIMS SUBJECT TO ARBITRATION INCLUDE CLAIMS THAT ARE MADE AS COUNTERCLAIMS, CROSS CLAIMS, THIRD PARTY CLAIMS, INTERPLEADERS, OR OTHERWISE. ARBITRATION REPLACES THE RIGHT TO GO TO COURT, AND YOU THEREFORE AGREE TO WAIVE ANY RIGHT THAT YOU OR WE MIGHT OTHERWISE HAVE HAD TO A JURY TRIAL OR THE OPPORTUNITY TO LITIGATE ANY CLAIMS IN COURT BEFORE EITHER A JUDGE OR JURY. YOU FURTHER AGREE THAT YOU WILL NOT BE ABLE TO BRING A CLASS ACTION OR OTHER REPRESENTATIVE ACTION (SUCH AS AN ACTION IN THE FORM OF A PRIVATE ATTORNEY GENERAL) TO LITIGATE ANY CLAIMS IN COURT BEFORE EITHER A JUDGE OR JURY; NOR WILL YOU BE ABLE TO PARTICIPATE AS A CLASS MEMBER IN A CLASS ACTION OR OTHER REPRESENTATIVE ACTION IN ARBITRATION OR IN COURT BEFORE EITHER A JUDGE OR JURY. IF THE PRECEDING SENTENCE IS NOT ENFORCED FOR ANY REASON, THEN YOU AGREE THAT IN SUCH CASE ANY CLASS DISPUTE WILL NOT BE RESOLVED THROUGH ARBITRATION.

 

This binding arbitration provision applies to any and all Claims that you have against us, our parent, subsidiaries, affiliates, fashion brand partners, ambassadords, licensees, predecessors, successors, investors, assigns, and against all of their respective employees, agents, or assigns, or that we have against you; it also includes any and all Claims regarding the applicability of this arbitration clause or the validity of the Agreement, in whole or in part. It is made pursuant to a transaction involving interstate commerce, and shall be governed by the Federal Arbitration Act. You agree to hold harmless StyleTango LLC and StyleTango Registered Ambassadors / Vendors free from any and all liability or legal action involving merchandise produced by one or more of the Fashion Brands Signed Up to Use the StyleTango Service.

 

The party filing a Claim(s) in arbitration must file its Claim(s) before the American Arbitration Association under the rules of such arbitration administrator in effect at the time the Claim(s) was filed. Rules and forms of the may be obtained and Claims made may be filed at American Arbitration Association of Michigan, www.adr.org. Any arbitration hearing that you attend shall be held at a place chosen by the arbitrator or arbitrator administrator within the federal district in which you reside at the time the Claim(s) is filed, or at some other place to which you and we agree in writing. Judgment upon any arbitration award may be entered in any court having jurisdiction. This Arbitration Agreement shall survive: (i) termination or changes in the Agreement, and the relationship between you and us concerning the Agreement; and (ii) the bankruptcy of any party or any similar proceeding initiated by you or on your behalf. If any portion of this Arbitration provision is deemed invalid or unenforceable, the remaining portions shall nevertheless remain in force.

 

Indemnity. You acknowledge and agree that you are personally responsible for your conduct while using the Online Service and agree to indemnify and hold us and our officers, directors, employees and agents harmless from and against any loss, damage, liability, cost or expense of any kind (including, but not limited to, reasonable attorneys' fees) that we may incur in connection with a third party claim or otherwise, in relation to your use of the Online Service or the use of the Online Service by anyone using your account, User ID or Password or your violation of this Agreement or the rights of any third party (including, but not limited to, privacy rights). Your obligations under this paragraph shall survive termination of this Agreement.

 

Communications. Unless otherwise prohibited by law, any communication or material you transmit to us via the Site or electronic mail is on a non-confidential basis and we may use such communication or material for any purpose consistent with our Privacy Notice, including reproduction, publication, broadcast and posting. We are entitled, but not obligated, to monitor, retain and review all communications, including those by telephone, e-mail and other formats, for reasonable business purposes, such as to survey the quality of service that you receive, to assure compliance with this Agreement and industry regulations and to maintain the security of the Online Service.

 

 

You agree to provide a valid e-mail address so that we may send you certain information related to the Online Service. To service and manage any of your account(s), or the services offered through the Online Service, we may contact you at any telephone number or email address you provide or any number where we believe we may reach you. When you give us your mobile phone number, we have your permission to contact you at that number about all your StyleTango accounts. Your consent allows us to use text messaging, artificial or prerecorded voice messages as methods to communicate with you. You acknowledge that we will not act upon orders or instructions transmitted through electronic mail and that we may not be in a position, by virtue of time zone difference and otherwise, to respond to your communications sent by electronic mail within the time frame contemplated by you. You also agree that we are not responsible or liable should you fail to read or erase any of our electronic communications sent to you. Please note that upon submission, any suggestion, idea, complaint, proposal or other material you provide to us becomes our property without limitation or further consideration.

 

ACCESS TO AND USE OF THE SERVICES

Unless authorized in writing by StyleTango, you may use the Services solely for your personal and non-commercial use. You agree to only access or use the Services solely for legal purposes as allowed by these Terms. (International users should note that they must agree to comply with all applicable local laws regarding privacy, online conduct and acceptable use and content.) Amongst other things, you agree not to:

- modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, frame, use, transfer or sell any information, software, products, services or Content (as defined below) provided through or obtained from the Services, including without limitation, engage in the practice of "screen scraping," or any other similar activity;

- damage, disable, overburden, transmit any worms or viruses or any code of a destructive nature, or interfere with any other party's use and enjoyment of the Services;

- violate any applicable laws, rules or regulations in your jurisdiction (including but not limited to trademark and copyright laws); or

- access or attempt to access any password-protected, secure or non-public areas of the Services without the express permission of StyleTango.

- For any portion of the Services that requires a user name and/or password, you are responsible for all use of your account (under any user name or password) and for ensuring that all use of your account complies fully with the provisions of these Terms. You shall be responsible for protecting the confidentiality of your user name(s) or password(s), if any.

 

Copyright © StyleTango 2016 All Rights Reserved. All files and information contained in this Website or Blog are copyright by StyleTango, and may not be duplicated, copied, modified or adapted, in any way without our written permission. Our Website or Blog may contain our service marks or trademarks as well as those of our affiliates or other companies, in the form of words, graphics, and logos. Your use of our Website, Blog or Services does not constitute any right or license for you to use our service marks or trademarks, without the prior written permission of StyleTango. Our Content, as found within our Website, Blog and Services, is protected under United States and foreign copyrights. The copying, redistribution, use or publication by you of any such Content, is strictly prohibited. Your use of our Website and Services does not grant you any ownership rights to our Content.

 

If any portion of this terms of service agreement is deemed invalid or unenforceable, the remaining portions shall nevertheless remain in force.

 

Entire Agreement. This Agreement and the documents referred to herein, together with all the Exhibits hereto, constitute the entire agreement and understanding of the parties with respect to the subject matter of this Agreement, and supersede any and all prior understandings and agreements, whether oral or written, between or among the parties hereto with respect to the specific subject matter hereof.

 

StyleTango shall have the right to change, modify or amend this Agreement, in whole or in part, by posting a revised Agreement. Users should visit this agreement frequently to read it to become aware of any changes. Where possible, we will send out communications that this agreement has been updated. However, failure to read about any new changes or updates does not excuse users from being bound by this agreement. Your continued use the StyleTango Platform and Service after the effective date of such change shall be deemed your acceptance of the revised Agreement.

 

I agree that by using this website / placing an order today that I certify that I have read this agreement and that I agree to all provisions.